Marie Boulogne
President of SAS SOFT4GOOD, publisher of Inbee · Head of customer service at TPOP
My name is Marie Boulogne. I am president of SAS SOFT4GOOD, the company that publishes Inbee, and I run customer support at TPOP: at least 300 requests a day since 2018, a reply time always under 12 hours on business days, often much less. For us, satisfaction is not a dashboard. It sits at the centre of everything.
Inbee grew out of that day-to-day: the features you actually need when you answer hundreds of customers a day, without stacking tools. TPOP uses it every day.
I sign Inbee’s public pages — including 300 requests a day since 2018 and the comparisons, always marked “published by Inbee, an interested party”. I do not invent usage statistics or testimonials. If another tool fits you better, I say so.